CIRCLE Hospitality (HSP)
Seamless Hospitality with Technology
About CIRCLE Hospitality
Elevate hospitality through seamless technology.
HSP is a cloud solution that unifies PMS (Property Management System), PBX, billing systems, and guest apps, streamlining hotel operations from front desk to guest rooms.
Compatible with most PMS solutions, it also manages essential services such as room service and wake-up calls seamlessly.
Key Features
Feature １
iLink
The core integration platform for hotel operations.
Connect PMS, PBX, billing systems, housekeeping, messaging, and apps to enable real-time information sharing.
Key Features
- Full integration of PMS, PBX, billing systems, and applications
- Automated check-in and check-out
- Real-time housekeeping and room status updates
- Voicemail, call control, and messaging integration
- Flexible API support for custom integrations
Benefits
- Strengthens coordination between front desk and back-office operations
- Speeds up guest services
- Reduces human errors and operational costs
Feature ２
CIRCLE iCharge
A comprehensive billing management solution for hotels.
Automatically processes charges for guest room phones, paid services, Wi-Fi usage, and more, reflecting them immediately in the PMS.
Key Features
- Real-time billing processing
- Automated invoicing through PMS and PBX integration
- Multi-currency and multilingual support
- Full integration of voice and data charges
- High reliability and security
Benefits
- Smooth checkout experience
- Prevents incorrect or fraudulent charges
- Increases trust in guest billing
Feature ３
innLine
A hotel voice messaging and guest communication system.
Easily manage guest and staff messages through in-room telephones.
Key Features
- Automatic recording and playback of guest voicemails
- Auto-delete upon checkout through PMS integration
- Shared voice messaging between staff
- Call control, notifications, and paging functions
- Cloud hosting support
Benefits
- Faster guest communication
- Ensures no important messages are missed
- Centralized management of voice communications
Feature ４
iSurf
A hotel internet access platform integrating guest Wi-Fi management with billing.
Provides a reliable Wi-Fi experience while securely managing guest data.
Key Features
- PMS integration for automated guest authentication
- Free and paid access plan configuration
- Bandwidth control and usage limitations
- Multi-language portal support
- Analytics and logging to monitor usage
Benefits
- Reliable connectivity for improved guest satisfaction
- Smooth guest experience through PMS integration
- Enhances the hotel’s brand value through superior network experience
Feature 5
iPortal
Integrates guest portals and internet access management.
Provides hotel services, sightseeing information, and promotional content aligned with the hotel’s branding.
Key Features
- Brand-customizable guest portal
- PMS-linked access for registered guests only
- Hotel information display during Wi-Fi login
- Multi-language support and automatic device recognition
- Promotion and advertising functionality
Benefits
- Increases guest engagement during their stay
- Encourages utilization of hotel services
- Strengthens brand value and promotes repeat visits
Feature 6
iReadyRooms
An in-room solution for tablets and smart TVs, enabling room service, housekeeping requests, and local information access.
Balances guest satisfaction with staff efficiency.
Key Features
- Management of room service, housekeeping, and guest requests
- Room status updates via PMS integration
- Display of hotel information, sightseeing content, and promotions
- Direct operation from guest devices
- Cloud-based for easy deployment
Benefits
- Enhances guest convenience and comfort
- Streamlines communication between front desk and housekeeping staff
- Standardizes service quality and reduces staffing needs