{"id":17936,"date":"2026-06-15T13:53:15","date_gmt":"2026-06-15T04:53:15","guid":{"rendered":"https:\/\/circleip.com\/?page_id=17936"},"modified":"2026-06-17T12:48:10","modified_gmt":"2026-06-17T03:48:10","slug":"case-study-riedel","status":"publish","type":"page","link":"https:\/\/circleip.com\/en\/case-study-riedel\/","title":{"rendered":"Case Study &#8211; Riedel"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17936\" class=\"elementor elementor-17936 elementor-17957\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-689627a8 e-flex e-con-boxed e-con e-parent\" data-id=\"689627a8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_top&quot;:&quot;curve-asymmetrical&quot;,&quot;shape_divider_bottom&quot;:&quot;curve&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,0c0,0,0,6,0,6.7c0,18,240.2,93.6,615.2,92.6C989.8,98.5,1000,25,1000,6.7c0-0.7,0-6.7,0-6.7H0z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n    <path class=\"elementor-shape-fill\" d=\"M1000,4.3V0H0v4.3C0.9,23.1,126.7,99.2,500,100S1000,22.7,1000,4.3z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49b3d5e e-con-full e-flex e-con e-child\" data-id=\"49b3d5e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40ba0895 elementor-widget elementor-widget-heading\" data-id=\"40ba0895\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 24-06-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">How Riedel Japan Keeps Its Teams Connected Across Offices, Stores, and the Road<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f8c3a6a elementor-widget elementor-widget-text-editor\" data-id=\"3f8c3a6a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 24-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>With CIRCLE, Riedel Japan made internal communication smoother across multiple locations while helping sales staff handle office calls from anywhere using their smartphones.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3289517d elementor-widget elementor-widget-text-editor\" data-id=\"3289517d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"case-study-tags\">\n<span class=\"case-study-tag tag-education\">Retail<\/span>\n<span class=\"case-study-tag tag-school\">Wine Glass Manufacturer<\/span>\n<span class=\"case-study-tag tag-campuses\">16 Stores Nationwide<\/span>\n<span class=\"case-study-tag tag-students\">50-100 Employees<\/span>\n<span class=\"case-study-tag tag-pbx\">Internal Extensions<\/span>\n<span class=\"case-study-tag tag-ivr\">Mobile Calling<\/span><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a46e02c e-con-full e-flex e-con e-child\" data-id=\"5a46e02c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d193a04 elementor-widget elementor-widget-image\" data-id=\"2d193a04\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 24-06-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-05-1024x1024.jpg\" class=\"attachment-large size-large wp-image-14033\" alt=\"\" srcset=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-05-1024x1024.jpg 1024w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-05-300x300.jpg 300w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-05-150x150.jpg 150w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-05-768x768.jpg 768w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-05-1536x1536.jpg 1536w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-05.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c35f62a e-flex e-con-boxed e-con e-parent\" data-id=\"7c35f62a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8a66bdc e-con-full e-flex e-con e-child\" data-id=\"8a66bdc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2517df0b e-grid e-con-full e-con e-child\" data-id=\"2517df0b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41f1a110 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"41f1a110\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/circleip.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-box.min.css\">\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sitemap\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M128 352H32c-17.67 0-32 14.33-32 32v96c0 17.67 14.33 32 32 32h96c17.67 0 32-14.33 32-32v-96c0-17.67-14.33-32-32-32zm-24-80h192v48h48v-48h192v48h48v-57.59c0-21.17-17.23-38.41-38.41-38.41H344v-64h40c17.67 0 32-14.33 32-32V32c0-17.67-14.33-32-32-32H256c-17.67 0-32 14.33-32 32v96c0 17.67 14.33 32 32 32h40v64H94.41C73.23 224 56 241.23 56 262.41V320h48v-48zm264 80h-96c-17.67 0-32 14.33-32 32v96c0 17.67 14.33 32 32 32h96c17.67 0 32-14.33 32-32v-96c0-17.67-14.33-32-32-32zm240 0h-96c-17.67 0-32 14.33-32 32v96c0 17.67 14.33 32 32 32h96c17.67 0 32-14.33 32-32v-96c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tMulti-Location Teams Connected\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEmployees can reach colleagues across offices and stores more easily through internal extensions from desktop PCs or smartphones.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-592238f4 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"592238f4\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-mobile-alt\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M272 0H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h224c26.5 0 48-21.5 48-48V48c0-26.5-21.5-48-48-48zM160 480c-17.7 0-32-14.3-32-32s14.3-32 32-32 32 14.3 32 32-14.3 32-32 32zm112-108c0 6.6-5.4 12-12 12H60c-6.6 0-12-5.4-12-12V60c0-6.6 5.4-12 12-12h200c6.6 0 12 5.4 12 12v312z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tOffice Calls <\/br>on the Go\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSales staff can answer office calls through the CIRCLE app, even when they are visiting customers or working outside the office.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56461710 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"56461710\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-people-arrows\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96,128A64,64,0,1,0,32,64,64,64,0,0,0,96,128Zm0,176.08a44.11,44.11,0,0,1,13.64-32L181.77,204c1.65-1.55,3.77-2.31,5.61-3.57A63.91,63.91,0,0,0,128,160H64A64,64,0,0,0,0,224v96a32,32,0,0,0,32,32V480a32,32,0,0,0,32,32h64a32,32,0,0,0,32-32V383.61l-50.36-47.53A44.08,44.08,0,0,1,96,304.08ZM480,128a64,64,0,1,0-64-64A64,64,0,0,0,480,128Zm32,32H448a63.91,63.91,0,0,0-59.38,40.42c1.84,1.27,4,2,5.62,3.59l72.12,68.06a44.37,44.37,0,0,1,0,64L416,383.62V480a32,32,0,0,0,32,32h64a32,32,0,0,0,32-32V352a32,32,0,0,0,32-32V224A64,64,0,0,0,512,160ZM444.4,295.34l-72.12-68.06A12,12,0,0,0,352,236v36H224V236a12,12,0,0,0-20.28-8.73L131.6,295.34a12.4,12.4,0,0,0,0,17.47l72.12,68.07A12,12,0,0,0,224,372.14V336H352v36.14a12,12,0,0,0,20.28,8.74l72.12-68.07A12.4,12.4,0,0,0,444.4,295.34Z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSmoother Customer Communication\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCustomers can reach the right sales contact without needing to know whether that person is currently in the office or on the road.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c8a84bc e-flex e-con-boxed e-con e-parent\" data-id=\"1c8a84bc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33f7f81f elementor-widget elementor-widget-image\" data-id=\"33f7f81f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-01-1024x683.jpg\" class=\"attachment-large size-large wp-image-14025\" alt=\"\" srcset=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-01-1024x683.jpg 1024w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-01-300x200.jpg 300w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-01-768x512.jpg 768w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-01-1536x1024.jpg 1536w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-01.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e6ea71f e-flex e-con-boxed e-con e-parent\" data-id=\"e6ea71f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-67f64280 e-con-full e-flex e-con e-child\" data-id=\"67f64280\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c98f2aa elementor-widget elementor-widget-text-editor\" data-id=\"4c98f2aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"case-study-tags\"><br \/><span class=\"case-study-tag tag-school-interview\">CIRCLE Case Study Interview<\/span><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-697e58d1 elementor-position-left elementor-position-top elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"697e58d1\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 24-06-2024 *\/\n.elementor-widget-image-box .elementor-image-box-content{width:100%}@media (min-width:768px){.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper,.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{display:flex}.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{text-align:end;flex-direction:row-reverse}.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper{text-align:start;flex-direction:row}.elementor-widget-image-box.elementor-position-top .elementor-image-box-img{margin:auto}.elementor-widget-image-box.elementor-vertical-align-top .elementor-image-box-wrapper{align-items:flex-start}.elementor-widget-image-box.elementor-vertical-align-middle .elementor-image-box-wrapper{align-items:center}.elementor-widget-image-box.elementor-vertical-align-bottom .elementor-image-box-wrapper{align-items:flex-end}}@media (max-width:767px){.elementor-widget-image-box .elementor-image-box-img{margin-left:auto!important;margin-right:auto!important;margin-bottom:15px}}.elementor-widget-image-box .elementor-image-box-img{display:inline-block}.elementor-widget-image-box .elementor-image-box-title a{color:inherit}.elementor-widget-image-box .elementor-image-box-wrapper{text-align:center}.elementor-widget-image-box .elementor-image-box-description{margin:0}<\/style><div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"1950\" height=\"1950\" src=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-TOP-img.jpg\" class=\"attachment-full size-full wp-image-14023\" alt=\"\" srcset=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-TOP-img.jpg 1950w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-TOP-img-300x300.jpg 300w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-TOP-img-1024x1024.jpg 1024w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-TOP-img-150x150.jpg 150w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-TOP-img-768x768.jpg 768w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-TOP-img-1536x1536.jpg 1536w\" sizes=\"(max-width: 1950px) 100vw, 1950px\" \/><\/figure><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-title\">Riedel Japan (RSN Japan Co., Ltd.)<\/p><p class=\"elementor-image-box-description\">Mr. Wolfgang Angyal<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-234f3234 e-flex e-con-boxed e-con e-parent\" data-id=\"234f3234\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-20783e08 e-con-full e-flex e-con e-child\" data-id=\"20783e08\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-158c30e3 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"158c30e3\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exclamation-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.997-111.043 248-248 248S8 392.997 8 256C8 119.083 119.043 8 256 8s248 111.083 248 248zm-248 50c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-272c6cbb elementor-widget elementor-widget-heading\" data-id=\"272c6cbb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Challenges Before Implementation<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17f3b11 elementor-widget elementor-widget-text-editor\" data-id=\"17f3b11\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Smooth internal communication through extensions was needed to support efficient operations between the office and stores located across Japan.<\/p><p>An efficient way to handle calls from customers to the office was needed when sales representatives were out of the office.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d2db329 e-con-full e-flex e-con e-child\" data-id=\"2d2db329\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2890136a elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2890136a\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37807114 elementor-widget elementor-widget-heading\" data-id=\"37807114\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Improvements After Implementation<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d8e6032 elementor-widget elementor-widget-text-editor\" data-id=\"4d8e6032\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Employees can now easily connect to internal extension numbers across multiple locations from desktop PCs and smartphones.<\/p><p>All members of the sales team now use the CIRCLE app on their iPhones, allowing them to handle calls as if they were in the office, even when they are out.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bd5476c elementor-widget elementor-widget-heading\" data-id=\"6bd5476c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Service(s) Used:<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b16ba91 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b16ba91\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/softphone\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CIRCLE Softphone<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6f65b9 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"c6f65b9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/mobile\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CIRCLE Mobile<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b5f2e1c e-flex e-con-boxed e-con e-parent\" data-id=\"1b5f2e1c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32a40f3d elementor-widget elementor-widget-video\" data-id=\"32a40f3d\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=KhpCcYgrJhQ&quot;,&quot;lazy_load&quot;:&quot;yes&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 24-06-2024 *\/\n.elementor-widget-video .elementor-widget-container{overflow:hidden;transform:translateZ(0)}.elementor-widget-video .elementor-wrapper{aspect-ratio:var(--video-aspect-ratio)}.elementor-widget-video .elementor-wrapper iframe,.elementor-widget-video .elementor-wrapper video{height:100%;width:100%;display:flex;border:none;background-color:#000}@supports not (aspect-ratio:1\/1){.elementor-widget-video .elementor-wrapper{position:relative;overflow:hidden;height:0;padding-bottom:calc(100% \/ var(--video-aspect-ratio))}.elementor-widget-video .elementor-wrapper iframe,.elementor-widget-video .elementor-wrapper video{position:absolute;top:0;right:0;bottom:0;left:0}}.elementor-widget-video .elementor-open-inline .elementor-custom-embed-image-overlay{position:absolute;top:0;right:0;bottom:0;left:0;background-size:cover;background-position:50%}.elementor-widget-video .elementor-custom-embed-image-overlay{cursor:pointer;text-align:center}.elementor-widget-video .elementor-custom-embed-image-overlay:hover .elementor-custom-embed-play i{opacity:1}.elementor-widget-video .elementor-custom-embed-image-overlay img{display:block;width:100%;aspect-ratio:var(--video-aspect-ratio);-o-object-fit:cover;object-fit:cover;-o-object-position:center center;object-position:center center}@supports not (aspect-ratio:1\/1){.elementor-widget-video .elementor-custom-embed-image-overlay{position:relative;overflow:hidden;height:0;padding-bottom:calc(100% \/ var(--video-aspect-ratio))}.elementor-widget-video .elementor-custom-embed-image-overlay img{position:absolute;top:0;right:0;bottom:0;left:0}}.elementor-widget-video .e-hosted-video .elementor-video{-o-object-fit:cover;object-fit:cover}.e-con-inner>.elementor-widget-video,.e-con>.elementor-widget-video{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a72d782 e-flex e-con-boxed e-con e-parent\" data-id=\"4a72d782\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1d066d1a e-con-full e-flex e-con e-child\" data-id=\"1d066d1a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-616d8350 elementor-widget elementor-widget-heading\" data-id=\"616d8350\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A Long-Established Manufacturer Founded in 1756, the Same Year Mozart Was Born<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13a120da elementor-position-left elementor-position-top elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"13a120da\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1128\" src=\"https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon.png\" class=\"attachment-full size-full wp-image-17471\" alt=\"\" srcset=\"https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon.png 1000w, https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon-266x300.png 266w, https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon-908x1024.png 908w, https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon-768x866.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Please tell us about your company.<\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4597e110 elementor-widget elementor-widget-text-editor\" data-id=\"4597e110\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Riedel Japan Co., Ltd. is the Japanese subsidiary of Riedel, a long-established wine glass manufacturer.<\/p><p>The company was founded in 1756, the same year that the composer Wolfgang Amadeus Mozart was born.<\/p><p>Here in Japan, Riedel has already had a presence for more than 40 years. As a Japanese corporation, it will mark its 25th year in 2024. Today, the company has approximately 70 employees and operates 16 stores across Japan.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ee70423 e-flex e-con-boxed e-con e-parent\" data-id=\"2ee70423\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dd7faf3 elementor-widget elementor-widget-image\" data-id=\"3dd7faf3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-09-1024x512.jpg\" class=\"attachment-large size-large wp-image-14041\" alt=\"\" srcset=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-09-1024x512.jpg 1024w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-09-300x150.jpg 300w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-09-768x384.jpg 768w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-09-1536x768.jpg 1536w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-09.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59f59ca5 e-con-full e-flex e-con e-child\" data-id=\"59f59ca5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-334c9f08 elementor-widget elementor-widget-heading\" data-id=\"334c9f08\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CIRCLE Supports Internal Extensions Across Multiple Locations<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75c2091c elementor-position-left elementor-position-top elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"75c2091c\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1128\" src=\"https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon.png\" class=\"attachment-full size-full wp-image-17471\" alt=\"\" srcset=\"https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon.png 1000w, https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon-266x300.png 266w, https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon-908x1024.png 908w, https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon-768x866.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">How important is internal communication for your company?<\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29798a elementor-widget elementor-widget-text-editor\" data-id=\"29798a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>For us, internal communication is extremely important. We have various sales teams within the company, as well as staff working in our stores. To keep our internal operations running smoothly, seamless communication between all members is essential.<\/p><p>This is exactly where we use CIRCLE, and we trust it as an excellent communication tool.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d43f831 elementor-widget elementor-widget-image\" data-id=\"1d43f831\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-08-1024x512.jpg\" class=\"attachment-large size-large wp-image-14039\" alt=\"\" srcset=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-08-1024x512.jpg 1024w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-08-300x150.jpg 300w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-08-768x384.jpg 768w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-08-1536x768.jpg 1536w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-08.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e61fa05 e-flex e-con-boxed e-con e-parent\" data-id=\"5e61fa05\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3947795f e-con-full e-flex e-con e-child\" data-id=\"3947795f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3974d131 elementor-widget elementor-widget-heading\" data-id=\"3974d131\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Receive Office Calls Even When Outside the Office<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-827174a elementor-position-left elementor-position-top elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"827174a\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1128\" src=\"https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon.png\" class=\"attachment-full size-full wp-image-17471\" alt=\"\" srcset=\"https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon.png 1000w, https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon-266x300.png 266w, https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon-908x1024.png 908w, https:\/\/circleip.com\/wp-content\/uploads\/2025\/11\/CircleD22aR05eP02ZL-Pierce5e_Favicon-768x866.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">How did things change after implementing CIRCLE?<\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50e47084 elementor-widget elementor-widget-text-editor\" data-id=\"50e47084\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>I personally use CIRCLE every day. From my desktop PC, I can connect to each employee\u2019s number with just one click. In addition, everyone on our sales team uses this service through the CIRCLE app on their iPhones.<\/p><p>This allows callers, meaning our customers, to contact and connect with each sales representative without having to worry about whether that person is out of the office or currently in the office.<\/p><p>In this way, we are now able to communicate with our customers much more seamlessly.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cfb71b8 elementor-widget elementor-widget-image\" data-id=\"4cfb71b8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-03-1024x683.jpg\" class=\"attachment-large size-large wp-image-14029\" alt=\"\" srcset=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-03-1024x683.jpg 1024w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-03-300x200.jpg 300w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-03-768x512.jpg 768w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-03-1536x1024.jpg 1536w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-intervew-img-03.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31633186 e-flex e-con-boxed e-con e-parent\" data-id=\"31633186\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7df09c4d e-con-full e-flex e-con e-child\" data-id=\"7df09c4d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69111d0a elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"69111d0a\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-quote-left\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 256h-80v-64c0-35.3 28.7-64 64-64h8c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24h-8c-88.4 0-160 71.6-160 160v240c0 26.5 21.5 48 48 48h128c26.5 0 48-21.5 48-48V304c0-26.5-21.5-48-48-48zm-288 0H96v-64c0-35.3 28.7-64 64-64h8c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24h-8C71.6 32 0 103.6 0 192v240c0 26.5 21.5 48 48 48h128c26.5 0 48-21.5 48-48V304c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-320cc2d elementor-widget elementor-widget-heading\" data-id=\"320cc2d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Message from Riedel Japan<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fc43aa1 elementor-widget elementor-widget-text-editor\" data-id=\"3fc43aa1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To help customers understand the unique qualities of Riedel wine glasses, which are designed for specific grape varieties, we operate our own tasting bars in Osaka, Nagoya, and Ginza, Tokyo.<\/p><p>At these tasting bars, customers can experience firsthand how the shape of a glass affects the way they enjoy wine. Please feel free to visit us.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a2a1d24 e-flex e-con-boxed e-con e-parent\" data-id=\"2a2a1d24\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-53d85f23 e-con-full e-flex e-con e-child\" data-id=\"53d85f23\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4313ba8b elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"4313ba8b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"549\" src=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-LOGO-wo-black-1-1024x549.png\" class=\"attachment-large size-large wp-image-14298\" alt=\"\" srcset=\"https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-LOGO-wo-black-1-1024x549.png 1024w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-LOGO-wo-black-1-300x161.png 300w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-LOGO-wo-black-1-768x411.png 768w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-LOGO-wo-black-1-1536x823.png 1536w, https:\/\/circleip.com\/wp-content\/uploads\/2024\/06\/RIEDEL-LOGO-wo-black-1-2048x1097.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a75f50c elementor-widget elementor-widget-text-editor\" data-id=\"3a75f50c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Name:<\/strong> Riedel Japan (RSN Japan Co., Ltd.)<br \/><strong>Website: <\/strong><a href=\"https:\/\/www.riedel.co.jp\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.riedel.co.jp\/<\/a><br \/><strong>Implemented Service:<\/strong> <a href=\"\/en\/softphone\/\">CIRCLE Softphone<\/a>, <a href=\"\/en\/mobile\/\" target=\"_blank\" rel=\"noopener\">Circle Mobile<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-445e0001 e-flex e-con-boxed e-con e-parent\" data-id=\"445e0001\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1bcd022e e-con-full e-flex e-con e-child\" data-id=\"1bcd022e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38644b23 elementor-widget elementor-widget-heading\" data-id=\"38644b23\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">See How CIRCLE \nFits Your Current System<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fcd8e9e elementor-widget elementor-widget-text-editor\" data-id=\"3fcd8e9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>CIRCLE is designed to fit around your existing operations, helping improve call routing, staff connectivity, and client communication without forcing a full rebuild from day one.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15bd5461 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"15bd5461\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/inquiryforms\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How Riedel Japan Keeps Its Teams Connected Across Offices, Stores, and the Road With CIRCLE, Riedel Japan made internal communication smoother across multiple locations while helping sales staff handle office calls from anywhere using their smartphones. Retail Wine Glass Manufacturer 16 Stores Nationwide 50-100 Employees Internal Extensions Mobile Calling Multi-Location Teams Connected Employees can reach [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17936","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Case Study - Riedel - \u30af\u30e9\u30a6\u30c9PBX\u96fb\u8a71 CIRCLE\uff08\u30b5\u30fc\u30af\u30eb\uff09<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/circleip.com\/en\/case-study-riedel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Study - Riedel - \u30af\u30e9\u30a6\u30c9PBX\u96fb\u8a71 CIRCLE\uff08\u30b5\u30fc\u30af\u30eb\uff09\" \/>\n<meta property=\"og:description\" content=\"How Riedel Japan Keeps Its Teams Connected Across Offices, Stores, and the Road With CIRCLE, Riedel Japan made internal communication smoother across multiple locations while helping sales staff handle office calls from anywhere using their smartphones. 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