The difference between a cloud-based PBX and an on-premises system is that with a cloud-based PBX all you need is a reliable internet connection.
Using cloud-based phones, you can eliminate the need for local phone line installation, system maintenance contracts, and service time lags that you normally experience with a traditional phone system PBX. CIRCLE was built to help organizations save money by reducing operating costs.
We’re living in a cloud generation!
With CIRCLE, you can completely shift from the older generation of having a server room, with a tremendous amount of hardware to having a simple office, with your phone in your computer or mobile smart phone! Its time to get rid of extra hardware that becomes outdated in only 5 years!
CIRCLE is not just a standard cloud phone service. CIRCLE has a complete set of communication tools that can improve collaboration with your team.
What can CIRCLE do?
With CIRCLE you can run projects, manage chat streams, have video conferences, collaborate and share documents, and much more. No need to use multiple different apps for each medium when you can have it all in one place!
Internet FAX
Put your fax on the internet! Continue to use your current fax machine or send fax messages from your computer via our internet fax service called QuickFAX!
Mobile App
With CIRCLE mobile app, take your smartphone and use it as an office device. Whether you’re just a few blocks away, in a different city, or on a different continent, we’ve got you covered — use your office number anywhere. It’s no different from sitting right at your office desk.
PC Softphone
With CIRCLE Softphone (Mac/Win) on your computer make and receive calls anywhere in the world that has internet connectivity. With the Softphone, you can even completely eliminate the deskphone!
Features
The CIRCLE services are robust, overflowing with features for any organization. On top of the immediate sync between apps, there are features such as Automated Menus (IVR), Call Reporting, Voice Recording, CRM Integration, Video Conferences, Audio Conferences, and so much more with many APIs!
Our Japan-based cloud phone service connects VoIP phones, including Mitel, Snom, and many others, to CIRCLE’s datacenters and network.
This gives you access to the more useful features and services that the world’s leading global firms use with on-premises systems, such as:
• Smartphone apps
• Conferencing
• Voice recording for financial firms, call centers, and training facilities
• Fax to email, Fax over IP (FoIP)
• Desktop sharing and collaboration
• Redundant systems
• Instant Disaster Recovery/Business Continuity Planning (BCP)
• Conference bridge for IR (Investor Relations) events
• Customer service centers
• Integration with CRM
• Integration with SugarCRM, Office365
Most companies in Japan — and around the world — have a telephone system installed locally in their office or facilities. These systems are very reliable and, as a company that has been servicing these systems since 1997, AINEO — the parent company of iPBX — is very knowledgeable about the various brands on the market. Our team maintains systems from Avaya, Cisco, Mitel, ShoreTel, Alcatel, NEC, Oki, Panasonic, and many others.
CIRCLE (formerly known has iPBX Hosting) has been in operation since 2010 and was rolled out to our partners in 2011. It became available to the market in 2012. CIRCLE’s cloud phone service was built by the TRIBE Support technical service team at AINEO Corporation, based in Tokyo, Japan.