At many conferences and corporate events people talk about 'mobile first'. Every day we see our reliance on our smart phones rise as the power of our devices approaches the processing power of our desktop and laptop computers. More and more useful apps come out. However, what exactly is mobile first? The terminology means different things to different people. More...
Here are some thoughts on CRM, CRI, and cloud PBX. The desired result is one that shows how our relationship with our customers can make our own business more efficient. So far, it’s been more common to see evolved technologies being formed through a cooperation of sorts rather than each technology growing in an isolated environment. The base of that comes from...
Recently our company has started a plan that let’s our customers connect their desk phones to their smartphones. This is not just limited to the company issued smartphones but also to an employee’s private smartphone as well. All they need to do is to install the app. With our cloud PBX service, it is almost ridiculously easy to set up....